Learning Exp Designer, Amazon Flex WW Learning

Job Position(s): Learning Exp Designer, Amazon Flex WW Learning

Amazon MGM Studios is hiring a Learning Experience Designer for their Amazon Flex Worldwide Learning team in Austin, TX. This role sits within the global learning and development operation supporting the Amazon Flex program, where the designer owns end-to-end production of interactive e-learning modules, instructional video content, and multilingual learning assets that reach delivery partners across more than nine countries. It is a strong fit for an instructional designer with a production mindset who has hands-on experience building content workflows from brief to launch.

About the Role

The Worldwide Learning team functions like a small content studio embedded inside Amazon Flex operations, producing mobile-first training across e-learning, video, and article formats for a global gig workforce. A typical day moves between authoring scenario-based modules in Articulate Storyline 360, reviewing localization outputs for regional accuracy, and sitting in cross-functional sessions with product, marketing, and operations partners to scope upcoming learning needs. The team invests in AI-powered content production workflows and scalable design systems, so this person will be building process as much as content.

Key Responsibilities

• Design and build interactive e-learning modules using Articulate Storyline 360 and Rise 360, contributing to reusable component libraries and quality standards used across the global content pipeline.
• Author and maintain a worldwide library of learning articles, structured learning paths, and video content serving delivery partners across multiple countries and languages.
• Support video production workflows including scripting, storyboarding, and vendor coordination, ensuring brand consistency is maintained across all regional adaptations.
• Apply generative AI tools to content scripting, visual asset generation, translation support, and quality review as part of a modernized instructional design workflow.
• Manage projects end-to-end, defining scope, tracking milestones, and delivering on schedule across multiple concurrent workstreams with cross-functional dependencies.
• Analyze learner engagement metrics and present data-driven recommendations that connect instructional outcomes to measurable business results.

What You Bring

• A portfolio of interactive e-learning and video assets demonstrating end-to-end instructional design across multiple content formats.
• Proficiency in Articulate Storyline 360 and Rise 360, with experience building reusable templates and design systems at scale.
• Experience managing localization workflows and designing for multilingual, mobile-first audiences with accessibility considerations built into the process.
• Comfort working in ambiguous environments where project scope and priorities shift and self-direction is expected.
• Familiarity with generative AI tools applied to content production, translation, or asset creation workflows.

Why This Role

Amazon MGM Studios sits at the intersection of a major streaming content operation and one of the largest last-mile logistics networks in the world, giving this Learning Experience Designer a rare combination of production scale and creative ownership. The team operates with a high degree of autonomy, and the content produced here reaches hundreds of thousands of people across nine-plus countries, which is an unusually large footprint for an instructional design role. Austin, TX serves as the base, with close collaboration across global regional and product teams.

Apply now for the Learning Experience Designer position at Amazon MGM Studios and bring your instructional design craft to a global content operation with real production scale.