Cancellation and Refund Policy

This Cancellation & Refund Policy (hereinafter referred to as the “Policy”) applies to you when you become a paid member on our website – https://filmlocal.com/ (hereinafter referred to as the website” or “Site” or “Platform”) which is operated by:

Company Name: FilmLocal Media Inc.
Corporation BN: 71841 0004 RC0001
Registered Office: #1705 – 1005 Jervis Street, Vancouver, BC, V6E 3T1, Canada

(hereinafter referred to the “Company” or FilmLocal” or “us” or “our” or “we”). In this Policy, you shall be referred to as “you” or “your” or “user(s)” or “member(s)”.

Please read this Policy carefully, as it forms a binding agreement between you and FilmLocal. If you do not accept this Policy in its entirety, then you may not purchase our subscriptions.

This Policy shall be read in conjunction with our Terms & Conditions and our Privacy Policy statement.

  1. ACCEPTANCE OF THIS POLICY

    By subscribing to one of our subscription plans to use the Services of our website, you hereby represent that you have read, understood, and agreed to be bound by this Policy and our Terms & Conditions posted on the website, and as updated from time to time.

  2. SERVICE DESCRIPTION

    FilmLocal offers various content, features and functionalities on the website. When you purchase our Subscription plans, you will be provided with a license to one or more of the contents, features and functionalities available on the website on a limited license basis.

  3. CANCEL AT ANY TIME

    Paid plans are subscriptions that auto-renew by default. You can cancel auto-renewal at any time to cancel your subscription. Cancelling auto-renew prevents your payment method from being charged at your next billing date. Your current subscription (the time you already paid for) isn’t affected, so you’ll continue to be able to access and benefit from paid features until your next billing date. To cancel, please write to us at support@filmlocal.com with your registered email.

  4. REFUNDS

    If you are unsatisfied with our services, you can request a full refund within a period of 14 days from the start of your subscription. Moreover, if you face any issues with any of our services, please write to us at support@filmlocal.comand we will try our best to sort it out. A disputed charge can affect your refund.

  1. RESERVATION OF RIGHT

    • ●  We also reserve the right, in our sole discretion, to take such steps as may be reasonably necessary to verify your identity for processing your request.

    • ●  We reserve the right, in our sole discretion, to modify the prices of our Subscription plans, without any notice. However, if you have already purchased a Subscription plan at an older price, you will continue to enjoy that Subscription plan for the current billing cycle.

    • ●  Without limiting the foregoing, the Company reserves the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies, or omission; and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligation to issue any notice of such changes.

  2. UPDATES TO THIS POLICY

    We may add to or change or update this Cancellation & Refund Policy at any time, from time to time, entirely at our own discretion, with or without any prior written notice. You are responsible for checking this Policy periodically. Your use of the site after any amendments to this Policy shall constitute your acceptance of and agreement to be bound by such amendments.

Last updated on November 8, 2024.

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