Experiences Creative Studio – Operations Manager

Job Position(s): Experiences Creative Studio – Operations Manager

Netflix is hiring an Experiences Creative Studio Operations Manager based in Los Angeles, California. This role sits inside Netflix’s Experiences Creative Studio, where the team translates IP from the company’s film and television slate into permanent entertainment venues, touring attractions, and large-scale guest experiences. It’s a role built for a senior creative operations professional who has spent years running multidisciplinary studios and knows how to keep complex, design-heavy programs on track without flattening the creative work.

About the Role

The Experiences Creative Studio develops and delivers physical fan experiences tied directly to Netflix titles, from concept through fabrication and opening. The Operations Manager works alongside the Director of Creative as a strategic partner, owning the systems, workflows, and resourcing structures that move projects from blue-sky concepting through environmental design and into built reality. On any given day, that means aligning producers and designers on scope, managing external creative partners, and maintaining clear visibility across an entire portfolio of experiential production projects at various stages.

Key Responsibilities

• Partner directly with the Director of Creative to shape studio priorities, manage the creative portfolio, and ensure the team is resourced appropriately across all active projects.
• Architect and maintain the production workflow systems that govern how work moves through the studio, from initial brief through design, fabrication, and delivery.
• Define project scopes, forecast budgets, and build out timelines in close coordination with creative leads and cross-functional production partners.
• Manage the casting, onboarding, and day-to-day oversight of external creative partners across environmental design, experiential production, and art direction disciplines.
• Track project health across the full studio portfolio, identifying and resolving operational blockers before they compromise creative intent or delivery schedules.
• Identify and bring in new creative talent to meet the evolving demands of a growing slate of permanent venues and touring experience design programs.

What You Bring

• Eight or more years managing creative operations or production inside an agency, entertainment studio, or client-side creative environment.
• Demonstrated experience operationalizing multidisciplinary teams working across concept development, art direction, and environmental and experience design.
• A track record delivering complex, multi-stakeholder programs that span brand, retail, and experiential production environments.
• Proven ability to scope projects, build budgets, and manage resources across concurrent workstreams at different stages of development.

Why This Role

Netflix is building a permanent, expanding network of physical entertainment venues tied to its global content library, which means this studio’s project slate will only grow in scale and ambition. For a creative operations professional with a background in experiential production or entertainment design, this is a rare opportunity to build infrastructure at the ground level of a category that barely existed five years ago. The work is directly connected to some of the most-watched film and television properties in the world.

Apply now for the Experiences Creative Studio Operations Manager position at Netflix and bring your production operations expertise to one of the most ambitious experiential programs in the entertainment industry.