UX Copywriter – Comcast Business

NBCUniversal is hiring a UX Copywriter to join the Comcast Business Experience Design team in Philadelphia, PA. This role sits within the Digital Marketing Experience Group, where the work centers on producing customer-facing web copy, landing pages, and digital content that moves business prospects through a structured buy flow. It suits a content strategist with B2B digital experience who knows how to translate product requirements into clean, benefit-led messaging without losing the thread of the user journey.

About the Role

The UX Copywriter works inside the Content Strategy team, embedded alongside UX/UI designers, product managers, and developers to shape the end-to-end digital experience for Small Business customers. Day to day, this means writing copy decks, reviewing product documentation, attending design reviews, and making sure messaging hierarchy holds up from the homepage through to conversion. The role is built around large-scale site initiatives and ongoing content updates running in parallel, so the workload is consistent and the editorial decisions carry real weight.

Key Responsibilities

• Write customer-facing web copy and landing page content for Small Business digital campaigns, promotional launches, and product feature rollouts.
• Review product requirement documentation and go-to-market plans to identify web content needs before design and development cycles begin.
• Translate technical product updates and feature enhancements into benefit-led messaging that meets Comcast Business brand voice and tone standards.
• Work directly with UX/UI partners to align messaging hierarchy, content placement, and conversion goals within the digital product workflow.
• Collaborate with Brand and Marketing teams to ensure web copy is consistent with broader campaign positioning across customer communications.
• Partner with developers and producers to confirm content is implemented accurately across all Comcast Business digital properties.

What You Bring

• Demonstrated experience writing short-form UX copy and web content within a B2B digital marketing or product design environment.
• Comfort working inside design systems and contributing copy at the wireframe and prototype stage, not just at handoff.
• A portfolio that shows copy decks, landing page writing, and content strategy work across digital channels.
• Experience reading and interpreting product briefs, technical specs, and stakeholder inputs to shape editorial direction.
• Familiarity with digital content workflows, including content management systems and cross-functional review cycles.

Why This Role

NBCUniversal brings the backing of one of the largest media and technology companies in the country, and the Comcast Business XD team operates with a level of cross-functional integration that gives writers real visibility into product and design decisions. The Philadelphia location puts this UX Copywriter inside a team that is actively reshaping how business customers experience a major telecom brand digitally, which is meaningful portfolio work.

Apply now for the UX Copywriter position at NBCUniversal and bring your B2B content strategy experience to one of the most recognized names in the industry.