Insights Lead​/IC&E Lead

Position: Employee Insights Lead (IC&E Lead)

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DEPARTMENT:
Internal Communications & Engagement, Group Corporate Affairs

LOCATION:

Office base can be Salford, Birmingham, Belfast, Cardiff, Glasgow or London. If based outside of London, will require regular travel to London. This is a hybrid role with office working (2 days a week) and home working for the remainder

PROPOSED SALARY RANGE: anticipated range £45,000 to £55,000pa (plus London Weighting £5,319pa if London based), depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We’re happy to discuss flexible working. If you’d like to, please indicate your preference in the application – though there’s no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

Join the BBC at a pivotal moment of cultural transformation.

Following the publication of the independent Workplace Culture Review by Change Associates, the BBC is embarking on a bold journey to embed the review’s recommendations and foster a more inclusive, respectful, and accountable workplace. Central to this is our new “Call It Out” campaign, which champions open dialogue, celebrates positive behaviours, and ensures concerns are addressed transparently and promptly.

We are seeking a passionate and strategic Employee Insights Lead to help shape and deliver the communications that will bring this transformation to life across the organisation.

YOUR KEY RESPONSIBILITIES AND IMPACT:

What you’ll be doing:

• Support the development and delivery of our BBC listening programme, in partnership with the IC&E Head of Planning (including staff engagement survey and tender process, and ‘on-demand’ culture data checks)
• Partner with leaders and HR teams to drive the effective use of data and insights for informing and influencing strategic decision making, foster a culture of openness, effective two- way communication and values led feedback sharing across the BBC
• Support an insights led BBC – through effective and ongoing industry benchmarking. Understand and embed best practice aligned with organisanisational goals and priorities
• Monitor impact and drive sustainable high performance across IC&E and other partner communities by equipping them with relevant, valuable insights in a clear and compelling format. Support consistency and effectiveness by reducing duplication and complexity. And identify ways to improve inefficient processes and practices to create time and space for high quality outputs
• Facilitate creative and innovative ways of working which support strategic focus. Generate ideas and implement solutions for sharing the most relevant data and insights that lead to meaningful action – aligned with organisational priorities, our BBC Values and support making the BBC a great place to work

YOUR SKILLS AND EXPERIENCE

What we’re looking for:

• Proven experience in insights led internal communications, employee engagement / experience within a large, complex organisation
• Strong analytical skills with the ability to translate large volumes of data into simple, digestible, useful insights that are relevant to different stakeholders and audiences
• A collaborative and curious mindset with the ability to turn data into creative solutions, build trust at all levels and influence new and improved ways of working
• Experience in leading or supporting a large-scale procurement tender process

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note:

If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks;
Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees…