Night Casting Assistant in New York

**This is an in office, non-exempt position that pays $20.16/hr in NEW YORK, NY.

At Entertainment Partners we help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world while fostering a work environment with the nimbleness of a start-up but the stability of a blue chip. We are poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.

Are you looking for the next opportunity to revolutionize an industry?  If so….

Entertainment Partners is seeking an Overnight Casting Assistant. This is an entry level position whose primary job is to provide afterhours support to clients, Background Actors, agencies, and casting teams in areas of call time changes, cancellations, and other necessary adjustments, ensuring that we maintain our prominent level of customer service on a 24-hour basis for our offices in New York, Georgia, and Louisiana. The Overnight Casting Assistant will also become acquainted with the constantly changing and time-pressured daily goals of providing background performers for a spectrum of leading television shows and feature films. The Overnight Casting Assistant will be trained in all aspects of casting and be prepared to transition into the role of an Associate Casting Director.

KEY RESPONSIBILITIES

• Handle a high volume of calls without difficulty, responding quickly to client and Background Actor needs, take messages, transfer calls and general inquiry.
• Support Casting Directors by pulling photos by accurate description for clients, calling, emailing and/or texting details, call time changes, checking background availability, setting up Covid tests, fittings, and interviews.
• Communicate and notate Background Actor cancellations and make replacements as advised by production or Casting Director.
• Maintain a collaborative working relationship with casting teams ensuring client success.
• Make effective use of all available resources when given a project.
• Gain knowledge of union contracts and adult and child labor laws.
• Accurately process Cast Clearances, Taft Hartley paperwork and Occurrence Reports.
• Work effectively across a variety of communication channels: in-person, phone, email, and live-chat.
• Create and retrieve documents and files when requested.
• Elevate and report attendance and/or behavioral or client service issues.
• Participate in team and staff meetings and produce weekly status reports.
• Observe and learn all aspects of casting in preparation of becoming an Associate Casting Director.  
• Become proficient and knowledgeable with production paperwork – call sheets, one-liners, extras breakdowns, etc.
• Become skilled with all office systems including but not limited to phones, casting programs, computers, etc.
• Cast projects as assigned.
• Other projects as assigned.

JOB REQUIREMENTS/QUALIFICATIONS

• High school diploma or equivalent with very strong verbal, math, analytical and time management skills.
• Customer service experience highly desirable.
• Experience working in a fast-paced work environment preferred.
• Casting experience preferred. Film/television industry experience a plus.
• General knowledge of the entertainment industry.
• Excellent client service / people skills- ability to work with many different personality types.
• Maintains a high level of professionalism when working with clients and teammates.
• Excellent typing skills, reflecting speed and accuracy.
• Quickly grasps new concepts and ideas and the willingness to learn new technologies.
• Ability to work productively on multiple projects simultaneously in a fast paced and noisy office environment.
• Effective solution-based problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned.
• Excellent verbal and written communication skills with superior attention to detail, and the ability to organize and express ideas clearly.
• Strong working knowledge of MS Word & Excel, Power Point, MS Team and Zoom.
• Proven record of dependability and reliability.
• Self-starter with a positive attitude.
• Strong attention to detail.
• Work successfully in a team environment as well as independently.
• Ability to work overtime as required by business needs.
• Supporter of company goals, values, and procedures.
• Must have reliable independent transportation.

**This is an in office, non-exempt position that pays $20.16/hr in NEW YORK.