Composer Routing Developer

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Job Position(s): Composer Routing Developer
Project Type: Various Projects
Job Date: Full Time
Compensation: Paid - Salary
Union Status: Non-Union

Role: Composer Routing Developer / composer routing/platform developer

Location: Austin, TX[ (Day one Onsite)

Mode of Hiring: Fulltime

Job Description:
Need a composer routing/platform developer having good analytical and development skillset with flexibility to learn and adopt.

A Genesys Core and Voice engineer is responsible for the design, implementation, and maintenance of Genesys customer engagement solutions. Some specific responsibilities include:

  • Design and configuration of Genesys Core and Voice components, including IVR, call routing, and call recording.
  • Integration of Genesys Core and Voice solutions with other enterprise systems, such as CRM, ERP, and databases.
  • Maintenance and troubleshooting of Genesys Core and Voice systems to ensure optimal performance and availability.

Job Type: Full-time

Salary: $130,000.00 – $140,000.00 per year

Experience level:

  • 5 years

Experience:

  • Composer Routing: 5 years (Required)
  • Genesys Core: 3 years (Required)
  • voice engineer: 5 years (Required)

Work Location: In person

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