Production Assistant – Character Escort

As a theme park built around a working movie studio, we’re all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity.

Production Assistants are responsible for assisting character performers with dressing and undressing into their costumes; responsible for guest & performer safety and guest service (i.e. taking photos, directing guests to locations throughout the park and sometimes guest recovery).

Benefits:

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

Responsibilities:

• Interact with guests and may have guest recovery situations, take photos for guest and commit to the Character Illusion.
• Review daily set sheet and snapshot. Perform Character Set as assigned. Escort Character and Character’s vehicles throughout the Theme Park.
• Manage crowds to ensure effective photo operations. Maintain Character set time, and Character placement & quality.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner. Seeks to provide assistance to guests.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Perform other duties as assigned

Qualifications:

• Must be 18 years old or older
• Must possess strong organizational & communication skills both verbal & written.

Job Demands:

• Must be able to walk or stand for extended periods of time
• Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Schedule:

• Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays

Pay:

• $18 per hour (After 1,000 hours worked, pay increases to $20/hr)

Additional Information:

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing Staffing.Support@udx.com